From a frozen-aisle restock to a roaming SIM dispute, Perceptive ships pre-trained agents for the messy edges of your sector — so you go live in weeks, not quarters. Pick your industry to see the playbook.
Perceptive agents sit on top of your TMS and customer portal to quote, book and track shipments in natural language — handling the long tail of pricing exceptions, address fixes and ETA renegotiations that quietly burn dispatcher hours every day.
’’Our dispatchers stopped retyping addresses on day three. By week six we were quoting reefer lanes our team had never priced before.’’ — VP Operations, Northwind Express
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Built for the operational reality of supermarket chains: basket-aware promotions, fresh-stock substitutions, click-and-collect rescheduling and loyalty-tier upsells — all orchestrated across web, app and the store associate's tablet.
’’Our private-label range used to live three clicks deep. Now Perceptive surfaces it in the basket the moment it makes sense — and only then.’’ — Director of Digital, Grano Markets
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The mobile and broadband funnel is a maze of bundles, coverage checks and porting forms. Perceptive collapses it into one conversational journey that quotes, signs, ports and onboards — and renegotiates at renewal so customers never leave.
’’We replaced four web forms and a 14-step IVR with a single agent. Our NPS on activation went up nine points in the first quarter.’’ — Head of Digital Sales, Helios Mobile
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Perceptive runs a guided quote-and-bind journey that adapts to risk appetite in real time, then stays on as a 24/7 claims first-notice-of-loss agent — triaging photos, fraud signals and policy terms before a human adjuster ever opens the file.
’’The agent handles the boring 80% of FNOL perfectly — so my adjusters only see the calls that actually need a human.’’ — Chief Claims Officer, Meridian Insurance
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For providers, payers and digital-health platforms, Perceptive automates the non-clinical journey end-to-end — intake, triage routing, appointment scheduling, benefits checks and post-visit follow-up — while keeping every interaction inside your compliance perimeter.
’’We measured a 71% drop in no-shows on the cohorts the agent was allowed to nudge. That's revenue we were leaving on the table every week.’’ — COO, Verdant Health
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For retail banks, brokerages and wealth platforms, Perceptive runs the non-advisory journey end-to-end — account opening, KYC document chase, card disputes, statement explanations and renewal save offers — all inside your compliance perimeter, with full audit on every action.
’’It's the first time our digital channel runs the boring 80% of customer ops without queueing up a human.’’ — Head of Digital, regional bank
Talk to us →Banking, travel, energy, utilities, education — if your funnel is conversational, Perceptive can run it. Three-week pilot, your traffic, your dashboards.