Each Perceptive agent is purpose-built for a single job in the corporate funnel — engineered to collaborate with the other three out of the box. Connect them to your stack in days, ship behind a feature flag, watch the conversion delta in your own dashboards.
Automate the unglamorous middle of every operation — data entry, address fixes, order reconciliation, exception handling, document classification — across your TMS, OMS, ERP and CRM. The work that quietly burns hours, done in seconds.
Resolve tier-1 and tier-2 conversations end-to-end on chat, email and in-app — refunds, address changes, policy questions, claim status — escalating only the cases that genuinely need a human, with full context handed off.
Pick up the phone in your brand voice. Handle inbound support, outbound nudges, and IVR replacement with sub-second latency, full call recording and clean transcript-with-context handoff to your humans.
Qualify intent on your website, run a personalised product walkthrough, recover abandoned carts and baskets, renegotiate at renewal — and only book the right human when the buyer is actually ready.
The four agents share memory, signals and tools. The orchestrator decides — page by page, call by call — which agent should act, when to hand off, and when to escalate to a human.
Every interaction across web, app, email, SMS and voice writes to a single context graph. Agents read each other's notes.
A policy engine routes each event to the right agent based on intent, risk, channel and live business rules — and learns from outcomes.
Agents call your APIs through a typed tool layer with full audit, rate limits, PII scoping and human-in-the-loop checkpoints.
Tell us which channel hurts the most. We'll deploy the right agent behind a feature flag and benchmark the lift on your real traffic in under three weeks.